1. Notice of Consent

We are Waterproofcandle. We provide the website waterproofcandle.com (the “Website”).

By using this Website, you are consenting to the collection and use of your personal data in accordance with this Privacy Policy.

If you do not wish your personal data to be used in this way, please cease use of the Website immediately and do not register and/or share with us your personal data.

2. Use by Children

This website is not aimed at or intended for use by children.

3. Information Collected

We collect and hold any information you submit to us, whether via the online enquiry function, email, the ‘Contact Us’ section below or any other method. This may include:

• your name;
• your address;
• your telephone number;
• your email contact details;
• details of your enquiry
• in respect of the trade application form only: your company name, company type and VAT number (if applicable).

Information about your visit to and use of the Website will also be collected automatically, including your IP address. The Website does not track or save search information, nor does it directly track page usage. However, analytics are installed which will record details such as:

• the time and date of your visit;
• the pages and functions of the website you use; and
• details of any search you carry out on the website.

Please note we use cookies and web server logs to collect information.

4. Use of Information

We use the information we collect about you for the following purposes:

• fulfilling contracts between you and us and provide other services you have requested;
• providing you with information about our services, goods and products;
• providing information relating to updates or changes to the Website, services, goods or products;
• tracking site activity;
• keeping records and information about market trends and other marketing information;
• sending you marketing communications about products, services and events which may be of interest to you; and
• tailoring your experience using the Website and other services we provide.

5. Marketing Communications

We would like to contact you from time to time about products, services and events we think may be of interest to you. If you no longer wish to be contacted by us for this purpose, please contact us.

Please note we are not responsible for the use of your personal data by third parties. If you wish to unsubscribe from their marketing communications or to update your information or preferences with them, please refer to their terms of use or privacy policy for details.

6. Storage of Personal Information

We will not transfer your personal information outside the United Kingdom. Your information will be stored on secure servers and we will take reasonable and proportionate measures to protect such data from loss, theft, destruction and unauthorised access. Unfortunately, no transfer of data via the internet is completely secure. Any transmission of data to us online is carried out at your own risk.

7. Update Your Information

If you wish to update or amend any of the personal information we hold about you, please contact us.

8. Information Request

You are entitled to require us to disclose full details of our processing of your personal data, including:

• the information we hold;
• the categories of processing we carry out; and
• the categories of third party with which we share your information.

If you wish to request this information, please contact us. It would be helpful to us if you could list ‘Subject Access Request’ as the subject of your message.

We may charge a reasonable fee to cover our administrative costs if your request is manifestly unfounded or excessive, or if you have asked for additional copies of the information following the request.

9. Third Party Links

We may include links on this Website to third party websites from time to time. Where any such link is provided, it does not mean we approve, endorse or are otherwise in control of that website or the way in which it collects and stores the personal data of visitors. Please carefully review the privacy policy of such third party website before submitting your personal data.

10. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You are responsible for checking the Privacy Policy regularly for any updates. By continuing to use this Website after the Privacy Policy has been updated you are deemed to have accepted its amended terms.

11. Applicable Law and Jurisdiction

This Privacy Policy is governed by English Law. You agree to submit to the exclusive jurisdiction of the Courts of England in relation to any claim or dispute arising out of or in connection with this Privacy Policy.

12. Contact Us

If you have any queries regarding this Privacy Policy or our processing of your personal data, please contact us at waterproofcandle.com